In a groundbreaking move, ECS Group has entered into a Total Cargo Management (TCM) agreement with JetSMART Airlines, a leading low-cost carrier in South America. This milestone contract, which took effect on January 1, 2025, marks the first-ever TCM partnership with a regional airline in the region, setting a new standard for the future of cargo management in Latin America.
JetSMART, part of the Indigo Partners group, operates a vast network across South America, with a fleet of modern A320 and A321 aircraft serving extensive domestic routes in Chile, Colombia, Peru, and Argentina, as well as international destinations in Brazil, the U.S., Europe, and Asia. Under the four-year agreement, ECS Group will oversee the airline’s cargo operations, managing an impressive 25,000 flights annually. This partnership aims to strengthen JetSMART’s position in its home markets while driving efficiency and growth across its network of routes.
With ECS Group’s expertise in cargo management, the partnership brings with it a sophisticated support system. The company will provide dedicated operational teams in each of the four countries where JetSMART operates, along with its state-of-the-art control tower in San José, Costa Rica. This centralized hub will coordinate the airline’s cargo operations, ensuring smooth and streamlined processes across both domestic and international markets.
Adrien Thominet, Executive Chairman of ECS Group, spoke enthusiastically about the significance of this deal: “This partnership is a landmark achievement for ECS Group. Being entrusted by JetSMART Airlines reflects our standing as a global leader in Total Cargo Management. It highlights our expertise, innovative digital solutions, and our ability to deliver exceptional results on a global scale. We are honoured that airlines worldwide continue to place their confidence in us.”
The agreement also paves the way for JetSMART Airlines to benefit from ECS Group’s Total Cargo Expertise (TCE), which emphasizes the highest levels of quality, safety, and security in every facet of cargo operations. Moreover, through ECS Group’s collaboration with CargoTec, JetSMART will gain access to cutting-edge digital tools, such as CargoAI for eBooking, along with advanced platforms for capacity management and revenue optimization. These technologies promise to enhance operational efficiency, reduce costs, and unlock new revenue streams for the airline, particularly as it expands its cargo potential in both domestic and international markets.
For JetSMART, the partnership with ECS Group represents more than just operational support—it signals a strategic commitment to growing its cargo business, with an eye toward the future of air cargo management. As ECS Group continues to solidify its global reputation for innovation and excellence, JetSMART Airlines is poised to benefit from a seamless integration of these advanced tools and expertise.
